One of the key factors in living a healthy life is to observe high levels of cleanliness. With a clean home or office infections caused by germs or pests are highly unlikely. Furthermore, a clean home or business premises are attractive to existing or potential clients at the same time it keeps the employees motivated. Luckily, there are several cleaning service providers in Nairobi who are willing and able to assist you with ensuring that you achieve a clean workspace. To get excellent cleaning services, it is always important to put into consideration before buying cleaning services in Nairobi.
There are so many cleaning companies in Kenya. When it comes to choosing a reputable cleaning services company, there is both the right and wrong approach to conducting the hiring process. The cleaning services sector is very crowded. Settling for a cleaning company can be a daunting task as there are so many options out there to choose from. There are so many cleaning companies in Kenya. It’s easy to get frustrated just settling for one.
There are a lot of factors to consider when searching for the perfect cleaning company for you. Allow us to assist you in narrowing down your options of selected cleaning companies to choose from, and to help you narrow down the list of places in your area, here is a series of questions you should ask yourself before contacting any potential cleaning service providers. Capable of transforming your home or office into the cleanest place possible.
Below are some of the factors to consider when purchasing cleaning services in Nairobi
- Company’s reputation
Some companies will over-promise just to land a cleaning contract with your company and end up under-delivering on their promise. That is why you need to be more informed while choosing the best cleaning company in Nairobi, Kenya. To get excellent cleaning services in Nairobi.
one must research extensively to determine the reputation of a cleaning company. One of the best ways of ascertaining a companies’ reputation is by identifying an existing customer who has used a service and get their honest review.
Most people will get referrals of good cleaning companies by friends and families. This is also a great way of selecting the best cleaning company in Nairobi since you will have someone with first-hand experience of dealing with a cleaning company and you’ll probably have access to their home or office that these people had cleaned.
The Internet is a great place to start since some of us are not lucky enough to get first-hand reviews or happen to know someone who has used cleaning services provided by the prospect company. Fortunately, there are many great reviews on company websites out there that have lots of personal reviews of the cleaning services offered in Nairobi.
However take in the reviews with a grain of salt as not all reviews are honest. Be on the lookout for an unbiased review as they tend to be genuine. Some reviews are made by people who have no experience or dealings with the cleaning company and they pass negative reviews out of malice.
Apart from going through the reviews on the cleaning companies’ which are easily found on their website page. You may also gather more details from their existing customers, request the prospect cleaning service provider to provide you with the reference from their existing customers and contact details so you can call and find out what their experience has been and how good their cleaning services are.
- Flexibility
Some of the cleaning services providers may not be flexible enough to accommodate your specific needs such as an office or house cleaning schedules, cleaning needs, customer’s cleaning materials or equipment preference, etc, This is an indicator that they do not put their customer’s needs, first intern, exposing you to future problems once you enter into a binding cleaning contract with them. Before Engaging any cleaning company in Nairobi, test their service level delivery by first contracting the prospect cleaning company for a one-off cleaning job then assess as to whether or not they can accommodate your specific cleaning requirement.
- Office Location
When choosing cleaning services in Nairobi, you should ascertain the physical location of their offices, also find out their area of coverage some cleaning companies only provide their services in Nairobi alone others have branches in other regions such as Mombasa, Kisumu, Eldoret, etc. also find out their proximity to your home or office, this can be an indicator of how responsive they will be to your cleaning needs.
- Cleaning Costs
Cost is an important factor when it comes to purchasing any goods or services, more so when engaging a cleaning company on a contract or for one-off cleaning. Not all of the cleaning services companies in Nairobi’s costs are cheap. It is a common misconception that most people have in assuming that companies offering low cleaning prices offer inferior services and cleaning companies that are costly to guarantee quality services. Purpose To engage a cleaning company that will give you value for your money.
Find out the cost of cleaning services in Nairobi will come in handy in facilitating you to make an informed decision as to whom you will entrust with the most important task “Cleaning”. Once you have done your pricing research and ascertain the market rate for cleaning services in Nairobi and Kenya at large then, Create a budget.
Whether you are the head of your household or in charge of a large office, the person making the final decision should know their financial stand. Bear in mind that every cleaning service will have their charges and cost savings. Always read the details before you sign any contracts you should also seek legal advice in case of ambiguity in a cleaning contract.
The devil is always in the detail that is why it is important to engage a trusted cleaning company in Nairobi such as Arrow FM cleaning services as our cleaning costs are in black and white that is no hidden charges. By the way, It never hurts to ask if you will get a cleaning discount if you are a frequent user of a company’s cleaning service.
- Service scope
When selecting the best cleaning services in Nairobi, Kenya factor in their service scope. A service provider who is capable of offering full suite services such as a Facilities management company will not only provide you with convenience but cost savings and high-quality cleaning services. Because it is easier dealing with once vendor as compared to many. Some of our facilities management solutions include office cleaning services, fumigation/pest control services, sanitary bins services, garbage collection services, etc
Cleaning staff
The most important factor to consider when determining the best cleaning services for you is the qualification of the cleaning staff. As these are the people who will be doing the actual job of cleaning your home or office. Some of the indicators of highly qualified cleaning staff are;
Staff training -Is the cleaning staff well trained in handling the latest cleaning technology equipment, detergents, and materials? This is important as having a quack working for you may end up costing you a lot in terms of repairing damaged surfaces due to the wrong use of cleaning products or equipment or cleaning techniques.
Background checks – Has the cleaning company run background checks on all their cleaning staff? Find out how extensive their staff recruitment process is. This way you will be guaranteed that there will be no incidences of theft or misconduct caused by the cleaning staff assigned to your home or office.
Cleaning staff remuneration – How well are the cleaning staff paid, do they get paid on time? Does the cleaning company offer any pension or medical schemes?
Staff turnover/ retention -There is nothing as annoying as having a staff changeover since this will mean cleaning orientation which will intern destabilize you. find out what measures the cleaning company has put in place to ensure that they retain quality cleaning staff.
Staff supervision and reliever services – find out if the cleaning company will assign a supervisor for quality control, also find out whether the cleaning company will offer an extra resource in case of absenteeism of the cleaning staff.
Availability of cleaning machinery
Before zeroing in on a specific cleaning company in Kenya find out how well equipped and invested they are to deliver quality services. Some of your cleaning needs will require the latest cleaning technology to execute the task effectively. Some of the must-have cleaning machinery are; a Floor Scrubber, Commercial grade vacuum cleaner, a spray extractor for upholstery/carpet cleaning. Also, find out whether they are well versed with the latest cleaning techniques to ensure quality service delivery.
By putting the above factors into consideration you will be well equipped in making an informed decision as to who will be your next cleaning services company of choice in Nairobi, Kenya, or near you. You can be assured that Arrow FM cleaning services will provide you with the best cleaning services professionally and affordably.
Given that we are a facilities company, our service range is well rounded to cater for all your cleaning and hygiene requirements. Our services include office cleaning services, Home cleaning services, Fumigation, Pest control services, Sanitary bins services, Washroom Management services.
Our services cover both commercial cleaning as well as residential cleaning. With this in mind, please reach out to us by filling the contact form or calling us today.
On the other hand, in case you are having challenges cleaning your office store, or if you have a very large house that is tiresome to maintain on your own, then you may want to find a company that will carry out proper cleaning for you on a predetermined schedule. Small offices usually have cleanings on the weekends. A person with a not so big house is usually happy scheduling for Monthly or bi-weekly visits.